Contact Us

If you have a question about how we research and rank online casinos, a concern about a site we've covered, or anything related to responsible gambling resources in the US, this is the right place to start. The team behind American Online Casinos reads every message and aims to respond within two business days.

What We Can Help With

Before reaching out, it's worth knowing what we're well placed to assist with — and where the limits are.

• Editorial questions — Why a particular casino ranked where it did, what criteria went into an assessment, or how our scoring works
• Factual corrections — If you've spotted information that appears out of date or inaccurate, please let us know with as much detail as possible
• Responsible gambling signposting — If you're looking for support resources for yourself or someone else, we can point you in the right direction. See our responsible gambling guidance for immediate help
• General site feedback — Broken links, display issues, or suggestions for improving the site
• Partnership and press enquiries — Please include full details of your organisation and the nature of your request

We are not affiliated with any of the casinos listed on this site in a way that gives us account access or dispute resolution powers. If you have a complaint about a specific casino operator — a delayed withdrawal, a disputed bonus or an account issue — you will need to contact that operator's customer support team directly. For unresolved disputes, the relevant state gaming regulator is the appropriate authority.

What We Cannot Do

• Intervene in individual casino account disputes on your behalf
• Confirm or deny details of another reader's account or activity
• Provide legal, financial or tax advice
• Guarantee any outcome from a bonus, game or casino

Responsible Gambling — Immediate Support

If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, please reach out for support rather than continuing to play. Help is available at no cost and in confidence.

• National Council on Problem Gambling (NCPG): Call or text the helpline on 1-800-522-4700, available 24 hours a day, seven days a week
• Gamblers Anonymous: Peer support meetings available nationwide and online at gamblersanonymous.org
• State self-exclusion programmes: Most regulated US states operate voluntary self-exclusion schemes through their gaming commissions. Enrolling prevents you from accessing licensed online casino accounts in that state
• Deposit and time limits: All regulated online casinos licensed in US states are required to offer tools that let you set limits on deposits, losses and session length — use them before you start, not after a problem arises

Our responsible gambling page covers these tools in more detail, including how to activate self-exclusion and what to expect from the process.

About Our Reviews and Independence

American Online Casinos is an independent comparison and review site. We research and assess online casino operators available to US residents, focusing on payout rates, game fairness, licensing, payment options and overall player experience. We do not operate a casino, accept bets or hold player funds.

We earn revenue through affiliate referrals — if you follow a link to a casino and create an account, we may receive a commission from the operator. That arrangement does not influence the order in which sites appear or the scores they receive. Operators are assessed on their merits, and every write-up includes at least one genuine limitation. You can read more about how we work on our about us page.

If you believe a ranking or rating on this site is incorrect, or that a casino we've listed no longer meets the standards described, please contact us with the details. We review flagged content promptly.

Eligibility and Legal Reminders

Online casino gambling in the United States is regulated at the state level. Legal, licensed real-money online casino play is available only in states where it has been specifically authorised — currently a small number of states including New Jersey, Pennsylvania, Michigan, Connecticut and West Virginia, among others expanding regulation. The minimum legal gambling age is 21 in all states that permit online casino gambling.

Players are generally required to be physically located within a licensed state at the time of play, regardless of where they reside. Geo-location software is used by operators to verify this. If you are unsure whether online casino play is legal where you are, check with your state's gaming commission before registering an account.

Our terms and conditions set out the basis on which this site operates and the limitations of the information we publish.

How to Send Us a Message

Use the contact form on this page to send your enquiry. Please include:

1. A clear subject line describing your question or concern
2. Enough context for us to understand what you're referring to — for example, the name of a specific casino or page
3. A valid email address so we can reply

We aim to respond within two business days. Messages sent over weekends or US public holidays may take slightly longer. We do not share contact details with third parties, and we will only use your email address to respond to your message.

Thank you for taking the time to get in touch. Whether you're checking a casino's credentials, looking for guidance on setting limits, or helping us keep our information accurate, your message is genuinely useful — and we'll do our best to give you a straight, honest answer.